Privacy policy

Azores Unlocked – Privacy Policy

Last updated: 23 February 2026

This Privacy Policy describes how Azores Unlocked (“we”, “us”, “our”, or the “Site”) collects, uses, and discloses your personal information when you:

  • Visit www.azoresunlocked.com (the “Site”)
  • Use our services
  • Make a purchase
  • Otherwise communicate with us

(Collectively referred to as the “Services”.)

For the purposes of this Privacy Policy, “you” and “your” refer to any user of the Services, including customers, website visitors, or other individuals whose information we collect.

By accessing or using any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use the Services.


1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes in our practices
  • Operational updates
  • Legal or regulatory requirements

When we do, we will:

  • Post the updated Privacy Policy on the Site
  • Update the “Last updated” date
  • Take any additional steps required by applicable law

2. How We Collect and Use Your Personal Information

We collect personal information from various sources depending on how you interact with us.

We use this information to:

  • Provide and improve our Services
  • Communicate with you
  • Comply with legal obligations
  • Enforce our terms
  • Protect our business, users, and rights

3. What Personal Information We Collect

“Personal information” means information that identifies, relates to, describes, or can reasonably be associated with you.

3.1 Information You Provide Directly

We may collect:

Basic Contact Details

  • Name
  • Address
  • Phone number
  • Email address

Order Information

  • Billing address
  • Shipping address
  • Payment confirmation
  • Contact details

Account Information

  • Username
  • Password
  • Security questions

Shopping Information

  • Items viewed
  • Items added to cart
  • Wishlist activity

Customer Support Information

  • Messages and communications sent to us

Some features of the Services require certain personal information. If you choose not to provide it, you may not be able to access those features.


3.2 Information Collected Automatically (Cookies & Usage Data)

We automatically collect certain information about your interaction with the Services (“Usage Data”) using:

  • Cookies
  • Pixels
  • Web beacons
  • SDKs
  • Third-party libraries

Usage Data may include:

  • Device information
  • Browser information
  • Network connection
  • IP address
  • Interaction data

You may disable Cookies through your browser settings. However, doing so may affect functionality and user experience.


3.3 Information from Third Parties

We may receive information from third parties such as:

Service Providers

  • Companies that support our Site and Services

Payment Processors

  • Bank account details
  • Credit/debit card information
  • Billing address

This information is used to process payments and fulfill orders.

We may also collect data through tracking technologies when you:

  • Visit our Site
  • Open or click our emails
  • Interact with advertisements

We treat third-party data in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided by third parties or their privacy practices.


4. How We Use Your Personal Information

4.1 Providing Products and Services

We use your information to:

  • Process payments
  • Fulfill orders
  • Manage accounts
  • Arrange shipping
  • Handle returns and exchanges
  • Enable reviews
  • Send transactional notifications

4.2 Marketing and Advertising

We may use your information to:

  • Send promotional emails, SMS, or postal communications
  • Personalize advertisements
  • Improve marketing effectiveness

4.3 Security and Fraud Prevention

We use your information to:

  • Detect fraud
  • Prevent illegal or malicious activity
  • Protect accounts

You are responsible for keeping your login credentials secure.


4.4 Customer Communication

We use your information to:

  • Provide customer support
  • Improve our Services
  • Maintain our business relationship with you

5. Cookies

We use Cookies to:

  • Operate and improve our Site
  • Remember your preferences
  • Run analytics
  • Optimize performance

You may disable Cookies through your browser settings. However, removing or blocking Cookies may impact functionality and limit certain features of the Services.


6. How We Disclose Personal Information

We may disclose personal information to:

6.1 Service Providers

  • IT services
  • Payment processors
  • Analytics providers
  • Shipping partners
  • Customer support providers

6.2 Business & Marketing Partners

  • Advertising partners
  • Marketing service providers

These partners use your data according to their own privacy policies.

6.3 Corporate Transactions

  • Mergers
  • Acquisitions
  • Bankruptcy proceedings

6.4 Legal Obligations

  • Subpoenas
  • Legal requests
  • Law enforcement

7. Categories of Information Disclosed (Last 12 Months)

Categories of Personal Information:

  • Identifiers (contact details, account information)
  • Commercial information (order history, shopping data)
  • Internet activity (Usage Data)

Categories of Recipients:

  • Vendors and service providers
  • Business and marketing partners
  • Affiliates

We do not use or disclose sensitive personal information to infer characteristics about you.


8. Sale or Sharing of Personal Information

In the past 12 months, we may have “sold” or “shared” personal information (as defined by applicable law) for advertising and marketing purposes.

Categories Shared:

  • Identifiers
  • Commercial information
  • Internet activity

Recipients:

  • Business and marketing partners

9. User-Generated Content

If you post:

  • Product reviews
  • Comments
  • Public content

This content becomes publicly accessible. We cannot guarantee the privacy or security of information you voluntarily make public.


10. Third-Party Websites

Our Site may link to third-party websites. We are not responsible for their privacy or security practices. Please review their policies before providing personal information.


11. Children’s Data

The Services are not intended for children.

We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us to request deletion.

We do not knowingly sell or share personal information of individuals under 16 years of age.


12. Security and Retention

While we implement reasonable security measures, no system is completely secure. We cannot guarantee absolute security.

We recommend avoiding unsecured communication channels when sharing sensitive information.

We retain personal information only as long as necessary to:

  • Provide Services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements